Now

Aerion has been awarded the BSFZ Seal. The certification confirms our research and innovation capability in skill-based and AI-driven automation — an important milestone in the evolution of our PSA platform.

After years of working under the name CoffeeCup, we’re making a change: our product will now continue its journey as Aerion. In this post, we want to share why we decided to rebrand, what’s coming next, and how the transition will take place.