How torq.partners unified staffing, billing, and control

Situation

As a growing consultancy, torq.partners managed a diverse portfolio of client projects with different billing models, durations, and scopes. Coordinating resources across teams became increasingly complex, while project tracking and financial controlling were hampered by disconnected tools and manual processes. With the team expanding and client demands rising, transparency and efficiency became critical.

Challenge

torq.partners relied heavily on Excel and a patchwork of tools to manage project staffing, time tracking, and billing. This setup created inefficiencies and a lack of real-time visibility into workload and budgets. Project managers found it difficult to forecast staffing needs or align project delivery with upcoming sales opportunities. Billing processes were manual and time-intensive, with multiple handovers between teams. Leadership lacked a unified view of KPIs, which slowed decision-making and made it harder to identify risks early.

Impact

With Aerion, torq.partners streamlined its operations end-to-end. Resource planning became skill-based and transparent, enabling managers to assign consultants more effectively and anticipate capacity gaps before they turned critical. Time tracking was simplified with intuitive interfaces and automated approval flows, making it easier for employees to log hours accurately.

Financial control improved dramatically: real-time dashboards now provide visibility into project budgets, profitability, and utilization across teams. Billing has also become significantly faster and more reliable, with automated workflows replacing manual handovers. This has freed up valuable time and reduced errors, while giving leadership the insights they need to steer growth more confidently.

“Aerion gives us the clarity and efficiency we need to scale our operations and deliver consistent value to clients.”

— Muzi Yilmaz, Managing Partner